ThreadABead is a UK company, as such all international orders are subject to customs duties and taxes at the destination country. These fees can vary significantly by country. Customers are responsible for the customs duties and taxes for their shipment, ThreadABead is not responsible for these fees.
Patterns on ThreadABead are available for online download only. Prices for patterns given reflect that you (not threadabead.com) will print your order.
PLEASE NOTE PATTERNS PURCHASED AT THE SAME TIME AS SHOP ITEMS WILL NOT BE POSTED.
Once payment has been received you will be instantly emailed a download link to all the patterns you have purchased to the email address supplied on the checkout pages. From the download link you will be given access to all purchased patterns. These patterns should be downloaded to your computer, or the downlaod link will expire.
Please ensure you check any junk email folders for the email containing your patterns. We suggest you add email@example.com to your safe recipients list if you have one.
Patterns are only available in PDF format, Adobe Acrobat Reader DC, downloadable for free from www.adobe.com. If you are unsure whether you can use these pdf files, please download one of the free patterns as a test.
Items purchased from the shop (not including patterns) will be delivered to the address given using Royal Mail. Postage and Package charges are determined by weight and size.
Items are usually dispatched within 24hrs except weekends which will usually be posted on Mondays.
Orders up to £35
- Shipped via Royal Mail 24 Delivery or
- Shipped via First Class Recorded Delivery or
Orders over £35
- Shipped For Free via Royal Mail 24, First Class Recorded Delivery or Special Delivery
Non UK Orders
INTERNATIONAL POSTAGE includes tracking.
Orders up to $150.00
- Small packets Airmail Europe, Royal Mail Tracked/Tracked and Signed
- Small packets Airmail World Zone 1 and 2, Royal Mail Tracked/Tracked and Signed
Orders over $150.00
- Shipped For Free via Royal Mail Tracked/Tracked and Signed
Every chance must be given for Royal Mail to deliver the item especially busy periods such as Christmas.
Please allow at least 15 working days (three weeks) for deliveries to arrive, even First Class mail can be delayed.
Please allow at least 20 working days for International sales.
IMPORTANT: For items that have been damaged in post, you must keep all packaging.
Please contact us through firstname.lastname@example.org the day it arrives to report a damaged delivery.
What is the likely delivery of times for Patterns
Purchasing of patterns is an automatic process and you should receive an email within minutes of checkout. If more than an hour has passed and you still have not received your patterns, please visit the FAQ in the first instance and if necessary contact us to resend your patterns.
What is the likely delivery of times for Shop Items
Items are usually dispatched within 24 hours of the order (with the exception of weekends and Bank Holidays). Shop items purchased before 11am are usually processed the same day. Please note during busy times such as Christmas it may not be possible to keep to this timescales so an extra couple of days should be added to avoid disappointment.
All UK items are sent First Class Recorded or Royal Mail 24 and should normally be delivered within 24-48 hours. On dispatch we will email you to confirm the items has left us and if shipped with tracking we will provide you with a tracking number so you can track the progress through the delivery network.
All international items are sent via Royal Mail International Tracked and Signed and should be delivered within 4-7 days. On dispatch we will provide you with a tracking number so you can track the progress through the delivery network. Items sent to the US can be tracked on the USPS website.
All other items are sent Royal Mail International Tracked and Signed or Royal Mail International Tracked and should be delivered within 4-8 days. On dispatch we will provide you with a tracking number so you can track the progress through the delivery network with your local carrier.